shipping, return and refund policy

which countries do you ship to?

we ship to the US, Canada, and the UK! if you have any questions or concerns, please email us at and we’ll be happy to clear things up.


how long will it take for my order to arrive?


 2-5 days


 2-4 days


 3-5 days


do I have to pay for shipping?

shipping can be free, but certain conditions apply:


shipping to US:

 $30 & above


 under $30  $5.99


shipping to UK:

 £30 & above


 under £30  £5.99


shipping to Canada:

 $50 CAD & above


 under $50 CAD

 $6.99 CAD


is it easy to return items?

yes! all grace & stella products come with a 30 day satisfaction guarantee from the time you receive them! if you are not satisfied with a product, contact and we will be happy to start the return process for you.


how do I return items?

  1. contact us within 30 days of receiving your product at
  2. we do not require you to ship your product back, however, we ask that you please let us know why the product didn’t meet your expectations.
  3. we will offer you the option of a store credit, or cash refund (within approximately 5-10 business days)


what items are non-returnable?

items marked as final sale. free gifts or promotional items with retail value.


electronic products?

our electronic products have a warranty of 45 days from the date they were received by the customer. This is enough time to ensure any technical issues.